I got my neuros 442 (updated to the latest firmware) in october over eBay, and quite like the little beast, even though I did file in some polite complaints back when I got it (my first post, but it never was answered by anyone. note to self: don't post long messages or else people don't read them and give up).
So I'm back, but this problem is a little more.. problematic.
The 4 way button and the play button are [i have a dirty mouth]ed up.
Precisely, "up" gave in a while back, then "down" started having difficulties, then "right " gave up and now, worst of all, "play/enter" won't work. So I'm stuck looking at the pretty menu animation, scrolling only to the left, since it the last fully working button.
Every now and then, some of the failing buttons will work, but when you have to tap buttons for 10 minutes (I counted) to get to read a song, it's frustating, to put it mildly.
My unit fell once, in it's protective cover, and didn't show any damage afterwards. It kept on playing fine, and all buttons were responding.
And the buttons problem appeared gradually, first only being annoyance, and now getting to the point where the unit is technically working, but can't be used.
I realise I don't have a warranty as I bought it on eBay, but if there is a trick or anything to make it work, I'm ready to unscrew some bolts and put some circuitry back in place. I'd just like to have Neuros' advice before doing so.
rock for sustainable capitalism